Software for Freight Forwarders and Shipping Jobs

Industry solutions from CIS & MET

Every shipment connects documents, partners and financial responsibilities.

Shipping operations need complete job records, consistent documents, current tariffs and financial visibility from quotation to invoicing.

From Data to OperationsComplete, accessible job records

Information continuity between sales, operations and administration, from quotation to invoice.

The Needs We Address

Management of jobs, routes, operators and shipping documents

References, routes, documents and progress collected within each job, keeping information in its operational context.

Tariffs, quotations and cost/revenue control

Tariffs and agreed terms support quotations and subsequent comparison of expected and actual charges.

EDI/API exchanges with carriers, customers and partners

Structured imports and exports with customers and partners, with mappings tailored to exchanged data layouts.

Progress statuses, exceptions and profitability by job

Review statuses and exceptions alongside job margins to identify outstanding documentation or financial tasks.

A Digital Workflow from Start to Finish

Quotation request → job → documents → carrier → outcome → invoicing

Progress rules, checks and responsibilities are defined during process analysis.

Processes in Practice

Project scenarios: processes, configurations and indicators to define during analysis.

01 / Partner network

Operational Context: A freight forwarder receives assignments and updates from partners using different formats. Manual re-entry makes it difficult to distinguish new information, revisions and existing jobs.
Integrated Workflow: CM-Frontiera maps inbound and outbound data layouts. Information flows into CM-Spedizioni, keeping references, routes and statuses linked; job documents can be retrieved through CM-DMS.
Operational Value: The job becomes the operations team's reference point. Checks can focus on workflow discrepancies rather than copying information already received.

Indicators to MonitorCaptured jobs; flows requiring review; missing documents; updates awaiting processing.

02 / Profitability control

Operational Context: A shipment may involve several legs and additional costs unavailable at quotation stage. Sales and administration need to review changes while retaining the original reference.
Integrated Workflow: CM-Spedizioni retains quotations, tariffs and job charges. CM-Suite supports invoicing; CM-BI views compare costs, revenue and completion status by customer and period.
Operational Value: Jobs with incomplete financial information can be distinguished from those ready to close. Margins remain visible alongside the activities needed to complete the service.

Indicators to MonitorExpected and actual margin; additional costs requiring review; open jobs; financial closure times.

The most relevant CIS & MET solutions

Do you have a specific process to digitalise?

Let's review your workflow, existing integrations and operational priorities together.